Events
Events are bookable entities that allow you to take online bookings for a specific event or class that you are hosting.
At the most basic level, Events have the following attributes:
- Event Type
- Start Time
- End Time
- Description
- Media - any images or videos that should be used by the booking page for the specific event.
This allows the booking pages to display the relevant event information and give a rich user experience.
Configuring and scheduling your events are easy using the Calendar view on the BetterBook Portal.
view on the BetterBook Portal.
Creating an Event
Events can either be configured once-off or recurring over a period of time. When selecting a day on the Calendar view, the choice is presented to either create a once-off or recurring event .
Entering Event parameters
The following the selection to configure a once-off or recurring event, you can fill in the event attributes using the Create Event form.
Click "Save" and your new Event will now be visible on the Calendar and available for bookings on your booking page!
Moving an Event (updating start and end times)
It is possible to move an event (updating the start and end time of the event) by dragging and dropping the event from the Calendar view.
Cancelling an Event
An event can ber cancelled
- Select the event from the Calendar view.
- Choose the "Cancel Event" option in the top right hand corner of the popup.
- Select the appropriate options and select "Submit" to cancel the event.
If the option to email all customers was selected (it is selected by default), then all the customers with confirmed bookings will receive an email notifying them of the cancelled event.
Create a Voucher for all paid bookings
It is possible to offer a Voucher for all bookings that have been paid for already when cancelling an event.
When this option is selected, all customers with paid bookings will receive a Voucher redeemable for the
event type that was cancelled.